Bereavement and Probate Services and Package

We hold your hand every step of the way, and take the paperwork off your shoulders while you heal.

Bereavement and probate support

Introduction

Losing someone you love changes everything, and the days that follow are filled with letters, forms and organisations all wanting something from you. That is the last thing you need when you are grieving.

The AIB Estate Planning Bereavement and Probate Package exists to take that weight off you. We hold your hand every step of the way, we deal with the administration on your behalf, and we speak to the people who need speaking to so that you do not have to.

We Hold Your Hand Every Step of the Way

We understand what it is like to go through the grieving process. You need time and space to heal, not a filing cabinet of deadlines. So we start where you are, at whatever pace suits you, and we explain what has to happen next in plain language.

You will have a named person to talk to. If you are not sure whether something matters, you can simply ask us, and we would far rather you rang us with a small question than sat worrying about it. There is no charge for asking.

Dealing with administration, forms and paperwork is the last thing you want to be doing, especially when there is a will in play and other people are waiting on the outcome. We take that burden on ourselves, keep a careful record of everything, and hand you a clear picture whenever you want one.

When Relatives Are Contesting or Chasing You

Grief and money rarely sit comfortably together. Relatives might be unhappy with the will, might be questioning what the person who died intended, or might simply be ringing you every few days asking how far along things are. As the executor, you can find yourself acting as referee at the very moment you have least to give.

We take that burden away from you. We become the point of contact, so updates come from us instead of from you. We explain to family members what an executor is allowed to do and what the law requires, which very often settles matters on its own, because most disagreements come from not understanding the process.

Where a genuine dispute needs legal representation, we work with a local solicitor and are able to cover any and all of your requirements, so nothing falls between the cracks. If in doubt, call us on 0800 048 7320 and ask.

What Our Bereavement and Probate Package Covers

The package is designed to cover the whole journey, from the first week to the final distribution. You can take all of it or the parts you need.

Registering the death and the paperwork that follows

We guide you through registering the death, tell you how many certified copies you will need and who to send them to, and help you notify banks, pension providers, utilities and government departments in the right order.

Valuing the estate

We build a full picture of what the estate holds and what it owes, including property, savings, investments, pensions, life policies, personal possessions, debts and funeral costs, and we obtain the valuations that HMRC and the Probate Registry expect to see.

The grant of probate application

We prepare and submit the application for the grant of probate, or letters of administration where there is no will. The sworn executor's oath was replaced in 2018 by a statement of truth, so there is nothing to swear in front of a solicitor or commissioner: we check every figure and detail with you before the statement of truth is signed and the application is filed, and we deal with any queries the Probate Registry raises afterwards.

HMRC and inheritance tax forms

We complete the inheritance tax paperwork, apply the reliefs and allowances the estate is entitled to, tell you clearly whether any tax is due and when it has to be paid, and correspond with HMRC on the estate's behalf.

Beneficiaries and keeping relatives updated

We write to beneficiaries, confirm their identity and details, answer their questions and keep relatives updated on your behalf, so you are not fielding calls while you are trying to grieve.

Estate distribution

We settle debts and liabilities, prepare estate accounts you can actually read, arrange the transfer or sale of assets, and distribute what remains to the right people, with a written record of every payment made.

The Probate Process Explained

Most families have never seen probate from the inside, so here is the whole journey in order. We take on as much or as little of it as you want us to, and we tell you where things stand at every stage.

  1. Register the death, obtain the certified copies of the death certificate you will need, and notify the banks, pension providers, utilities and government departments in the right order.
  2. Find the will, confirm who the executors are and check what it says about who inherits, or establish who is entitled under the intestacy rules where there is no will.
  3. Value the estate. We build the picture of what is owned and what is owed, including property, savings, investments, pensions, life policies, possessions, debts and funeral costs.
  4. Deal with HMRC. We complete the inheritance tax forms, claim the reliefs and allowances the estate is entitled to, and tell you clearly whether tax is due and when it has to be paid.
  5. Apply for the grant of probate, or letters of administration where there is no will, and answer any queries the Probate Registry raises before the grant is issued.
  6. Collect in the assets once the grant arrives. Accounts are closed, policies claimed, and property sold or transferred as the will directs.
  7. Settle the debts, expenses and any legacies, then prepare estate accounts you can actually read, showing every payment in and out.
  8. Distribute what remains to the beneficiaries, with a written record of how each figure was reached so nobody is left wondering.

No two estates run identically. Some stages overlap, others fall away, and where the estate is simple enough that no grant is needed at all, we will tell you so rather than put you through a process you do not need.

Probate Fees and Timescales in 2026

People often ask what this will cost and how long it will take. Here is where things stand, so there are no surprises.

  • The probate application fee rose to £526 from 13 July 2026 for estates valued over £5,000. Estates of £5,000 or under remain exempt from the fee.
  • Average waits for a grant have been reported at around 4.3 weeks for online applications and roughly 16 weeks for paper ones, which is why we apply online wherever the estate allows it.
  • If an application is still unresolved after 12 weeks, HMCTS operates a formal escalation process. We use it on your behalf rather than leaving you to chase.

The grant is only one stage. Valuing the estate, settling tax and distributing the assets all take their own time, and an estate with property to sell or an inheritance tax bill to agree will run longer. We give you a realistic timetable at the start and tell you promptly if it changes.

Starting the Conversation

There is no wrong time to ring us. Some families call us within days, others months later when the post has piled up and it all feels too much. Either is fine.

Our first conversation costs nothing. Tell us what has happened, what you have already done and what is worrying you most, and we will tell you honestly what needs doing, what we can take on and what it will cost. If the estate is simple enough for you to handle yourself, we will say so.

Call us on 0800 048 7320, or use the contact form on our home page and we will come back to you.

Frequently Asked Questions

How many Executors can I appoint?
You can name as many Executors in your Will as you wish, but no more than four of them can take the grant of probate at any one time. We generally recommend appointing at least two Executors to ensure continuity if one is unable or unwilling to serve. Having only one Executor creates risk if they predecease you or become incapacitated. Naming a substitute Executor is a sensible precaution, and we talk you through who to choose.
What is the role of an Executor?
An Executor is legally responsible for administering your estate according to the terms of your Will. Their duties include: registering the death, applying for probate, gathering and valuing all assets, settling outstanding debts and taxes, arranging the funeral, and distributing assets to beneficiaries. The complexity of these responsibilities varies depending on the estate's size and composition, which is why choosing reliable Executors is critically important.
What is the difference between an Executor and a Trustee?
An Executor manages your estate immediately after death, handling tasks like probate applications, debt settlement, and initial asset distribution. Their role typically concludes once the estate is settled. A Trustee has longer-term responsibilities, managing any ongoing trusts established in your Will, potentially for many years. While the same person can serve in both roles, the Trustee's duties continue well after the Executor's responsibilities end.
What do I do when someone dies, and who do I contact?
If you are appointed as an Executor, this is where your responsibilities start and there are a number of people/organisations you need to contact in the first instance. If AIB are appointed as your Executor, we will use our experience and expertise to carry out our duties with speed and efficiency whilst affording the utmost care and respect to all members of the family. We understand this is a most difficult time for the family and we will work with respect and compassion to make the following days and months as painless as possible.
How long does probate take?
It depends on the estate and on how the application is made. Average waits for a grant of probate have been reported at around 4.3 weeks for online applications and roughly 16 weeks for paper ones, and the wider job of valuing the estate, settling tax and distributing what is left usually takes longer than the grant itself. If an application is still unresolved after 12 weeks, HMCTS operates a formal escalation process, and we use it on your behalf when it is needed. We keep you updated so you never have to chase anyone yourself.
What does your probate package include?
Our Bereavement and Probate Package covers guidance on the paperwork that follows registering the death, valuing the estate, preparing and submitting the grant of probate application, the HMRC and inheritance tax forms, dealing with beneficiaries and keeping relatives updated on your behalf, and distributing the estate. The probate application fee rose to £526 from 13 July 2026 for estates valued over £5,000, while estates of £5,000 or under remain exempt, and we tell you which fees apply before anything is submitted.

Working alongside a local solicitor

We work with a local solicitor and are able to cover any and all of your requirements. If in doubt, call us on 0800 048 7320 and ask, or use the contact form on our home page.

Wills

Secure your legacy by ensuring your estate is distributed according to your precise wishes with a legally valid Will. Without one, statutory rules determine how your assets are divided.

Learn More

Trusts

Safeguard your assets, provide for your loved ones, and prevent potential complications through customized trust arrangements tailored specifically to your family's circumstances.

Learn More

Property Trusts

Protect your half of the family home so it passes to your chosen beneficiaries. We handle the severance of the joint tenancy and the will trust that goes with it.

Learn More

Let us take the paperwork off your shoulders

Call us and tell us what has happened. The first conversation costs nothing.

Call 0800 048 7320